Social Media Service Offerings
We AREN'T JUST YOUR AGENCY, WE'RE YOUR STRATEGIC PARTNER and we get shit done.
A little bit about us
We are a content studio and social media agency. We are here to not only work with you and get the job done, but are a strategic partner. We believe in your business and are excited as you are about it and all the opportunities that lie ahead.
1. QUALITY & VALUE ARE OF HIGHEST PRIORITY We strive to create value, because that is what people remember.
2. TRANSPARENCY IS KEY We hate red tape, so we've kicked it to the curb and adopted transparency.
3. DOPE CONTENT + MASTERFUL STORYTELLING We want our content to make people feel. If that is successful, then so are we.
What we value
- We are all about relationship building online and off. We take your story and mission to create content to tell that story in an engaging way to reach customers at every point on their customer journey with you as well as the different audiences and affinities with your brand. Not only that, but engaging and talking to customers (and potential customers) proactively (not just waiting for people to come to our content).
- Analytics are our jam and everything we create and do, we are looking to hit and exceed our goals and continually learn from what the numbers are telling us.
- Strategy is where everything begins. As I mentioned, engagement, content, and analytics are what we are all about, but we start with a strategy. We take a very strategic approach to learn about your brand, determine how to take your brand online, what audiences to target, the best content and channels to utilize, influencer and ambassador programs, etc.
Social Media Strategy
Our social media strategy is the basis of your social media marketing efforts. It will lay the foundation of how your business will move forward on social media, as well as provide great insight to your customers, their journey, and the overall marketing efforts your business is pushing to meet your goals.
What this includes:
- Goal Definition
- KPIs (Key Performance Indicators)- The actual measurable we will utilize to make sure we are meeting your goals through our efforts
- Current Social Media Analysis
- Competitor Social Media Analysis
- SWOT Analysis- Defining your Strengths, Weaknesses, Opportunities, and Threats
- Audience Identification- Including: Customer Personas, Tone of Voice, Customer Journey
- Content Approach - Including: Content Ecosystem, Customer Map and Journey, Content Pillars, Branded Hashtags, Content Topics, SEO Keywords, Influencer Efforts
- Visual Strategy- Outlining the way we produce and display all visual imagery for your social media marketing efforts
- Content Activation Guide
- Social Media Campaign Guide + Suggestions
- Social Media Landscape + Channel Plans- Mapping out what social media channels you should be utilizing and the capacity in terms of organic and paid engagement
Community Management is the planning, posting, engagement, and reporting of your social media accounts. To maintain an active and relevant page as a company on social media, community management is referred to as an "always on" process to ensure your brand is represented in an appropriate manner, that posts are timely and consistent, customer service issues are taken care of, and your brand is actively engaging with followers and potential customers.
What this includes:
- Content Creation - Including all visual and written content
- Daily Engagement
- Optimization and Improvement
- Competition Monitoring
- Social Listening
- Analytics and Reporting (Delivery of quarterly analytics reports)
- User Post Identification
- Trending Topic Utilization
- Influencer/Brand Advocate Management
- Social Media Campaigns
- Crisis Management
- Influencer Management
- Paid Ads
Investment: Starting at $500 per month
We can create any and all visual content that you may need including:
- Stop Motions
Investment: Custom pricing per project, however a normal min. amount begins at $500
- Influencer Campaigns
- Social Media Consulting
- Paid Ad Strategy
- Paid Ad Creation/Implementation
- Campaign Strategy + Creation
- Social Media Audit
All other projects/services have a $1,000 project minimum.
anna@thecreativeExchange.CO | 919.322.8296